Terms and Conditions

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BOOKINGS & ARRIVING ON-TIME

Please ensure you arrive at least 5 minutes prior to your scheduled appointment. Late arrivals may run the risk of their appointment being cancelled entirely as the technicians may not have time to complete the selected service. As such, your appointment may be either cancelled and a non-refundable 60% charge will be applied OR late arrivals may be required to select an alternate treatment in order to avoid a cancellation fee of 60% of the cost of the service.

CANCELLATIONS

We understand that that the unexpected can occur. Whilst we value your time, we ask that you also value ours too. Please provide at least 48hrs notice for cancellations in order to avoid a 60% cancellation fee of your selected treatment. 

Clients who simply do not attend or who cancel within 48hrs of the scheduled appointment time will forfeit their full Booking Deposit. 

Should you not attend your appointment without any notice on 2 separate occasions, the booking system will not permit you book in advance. Rather, you will be required to pay in full upfront for the service/s which you elect.

AGE REQUIREMENTS

Anyone under the age of 16 years will require parental supervision.

PARKING

Patrons are invited to utilize the Free parking to the rear of the site or surrounding streets and main roads.

GIFT VOUCHERS

All gift vouchers are non-refundable. If you’re wanting to use a voucher, please present your voucher or voucher number in salon at the time of your appointment.

TREATMENTS

Posh N Polished is not responsible for any allergic reactions you may experience from the products in the salon. Whilst we use our best endeavors to use non-harmful and chemical free products, we cannot guarantee that all patrons will not experience some sensitivity. Should this occur, please consult a doctor.

Prior to your booking, it is requested that you advise your technician of any medical concerns, allergies or injuries you may have. At Posh N Polished it is recommended that you request from your technician to have a patch test if you have concerns regarding your skin and or eye sensitivity.

Posh N Polished' cancellation policy applies where sensitivities are not advised prior to the date of your appointment and where the treatments or appointment cannot proceed.

If during an appointment, your technician recommends that you should not proceed with a service, and if you the client should subsequently elect to no longer proceed with the appointment/treatment, the cancellation fee applies. 

Please ensure that you book in a PATCH TEST consultation if you are unsure about getting a treatment and would like to discuss the risks involved.

It is not recommended for patrons to have a lash lift and brow lamination treatment earlier that the 5 weeks since your initial appointment.